Pete’s Appliances Privacy Policy

Last Updated: September 8, 2026

INTRODUCTION

At Pete’s Appliances (the “Company,” “we,” “our,” or “us”), we respect your privacy and are committed to protecting your personal information.

This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website (the “Website”), as well as our practices for collecting, using, maintaining, protecting, and disclosing that information.

This Privacy Policy applies to information we collect:

  • On this Website.

  • In email, text messages, and other electronic communications between you and us.

  • When you submit information through forms or other features on the Website.

  • When you interact with our advertising or applications on third-party websites or services that link to this Privacy Policy.

This Privacy Policy does not apply to information collected offline or through websites, applications, or services operated by third parties that are not controlled by us.

Please read this Privacy Policy carefully. By accessing or using this Website, you acknowledge the practices described in this Privacy Policy. This Privacy Policy may be updated from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

CHILDREN UNDER THE AGE OF 13

Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If you believe we may have collected personal information from a child under 13, please contact us through our Contact Us page so that we can take appropriate steps to delete the information.

INFORMATION WE COLLECT ABOUT YOU AND HOW WE COLLECT IT

We may collect several types of information from and about users of our Website, including:

  • Personal information, such as your name, postal address, email address, telephone number, and other information you voluntarily provide to us.

  • Information about your internet connection, the equipment you use to access our Website, and your browsing activity.

  • Information you provide when requesting information, products, services, appointments, or assistance.

We may collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the Website, including through cookies and similar technologies.

  • From third parties, such as service providers or business partners, where permitted by law.

INFORMATION YOU PROVIDE TO US

Information we collect on or through our Website may include:

  • Information you provide by completing forms on our Website.

  • Your name, email address, telephone number, mailing address, and other contact information.

  • Records and copies of correspondence if you contact us.

  • Information related to inquiries, service requests, purchases, appointments, or other transactions.

  • Information you provide when requesting information about our products or services.

  • Your search queries on the Website.

Please do not submit sensitive personal information through the Website unless specifically requested and necessary for the service you are seeking.

INFORMATION WE COLLECT THROUGH AUTOMATIC DATA COLLECTION TECHNOLOGIES

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, referring URLs, pages viewed, and other communication data.

  • Information about your computer, mobile device, internet connection, IP address, operating system, browser type, and other technical information.

We may use cookies and similar technologies to:

  • Understand how visitors use our Website.

  • Estimate our audience size and usage patterns.

  • Remember your preferences.

  • Improve Website functionality and performance.

  • Understand the effectiveness of our marketing and advertising.

  • Recognize you when you return to our Website.

Cookies

A cookie is a small file placed on your device when you visit a website. You may configure your browser to refuse some or all cookies. However, disabling cookies may affect the functionality of certain portions of our Website.

Web Beacons and Similar Technologies

Our Website or emails may use web beacons, pixels, tags, or similar technologies to help us understand Website usage, measure the effectiveness of communications, and monitor Website performance.

THIRD-PARTY USE OF COOKIES AND OTHER TRACKING TECHNOLOGIES

Some content, advertisements, or services on our Website may be provided by third parties, including advertising networks, analytics providers, and other service providers.

These third parties may use cookies, pixels, web beacons, and similar technologies to collect information about your online activities. This information may be used to provide analytics, measure advertising performance, or deliver advertising that may be relevant to your interests.

We do not control the tracking technologies used by third parties. Their collection and use of information is governed by their respective privacy policies.

HOW WE USE YOUR INFORMATION

We may use information we collect about you or that you provide to us, including personal information:

  • To provide our Website and its contents.

  • To respond to inquiries and requests.

  • To provide products and services you request.

  • To schedule and manage appointments or service requests.

  • To communicate with you regarding your inquiries, purchases, appointments, or services.

  • To send service-related notifications and updates.

  • To process transactions and payments, where applicable.

  • To provide customer support.

  • To improve our Website, products, and services.

  • To understand Website usage and improve our marketing and advertising.

  • To comply with applicable laws and legal obligations.

  • To enforce our agreements and protect our rights, property, and customers.

  • For other purposes disclosed at the time information is collected or with your consent.

We may also use information to measure and improve the effectiveness of our advertising and marketing efforts.

SMS COMMUNICATIONS

If you provide your telephone number and separately consent to receive SMS communications from Pete’s Appliances, you may receive text messages related to your interactions with us.

Types of SMS Communications

Depending on the type of communication to which you have consented, SMS messages may include:

  • Appointment reminders.

  • Follow-up messages.

  • Scheduling communications.

  • Billing inquiries.

  • Service-related updates.

  • Updates regarding your inquiries, purchases, or services.

Message Frequency

Message frequency may vary depending on the type of communication and your interactions with Pete’s Appliances.

Message and Data Rates

Standard message and data rates may apply depending on your mobile carrier and service plan.

SMS Consent

Consent to receive SMS messages is not required to purchase goods or services from Pete’s Appliances.

When you opt in to receive SMS messages, you agree to receive text messages from Pete’s Appliances for the purposes described at the time of consent. Your consent applies only to the types of messages disclosed during the opt-in process.

Phone numbers and SMS consent information obtained through the SMS consent process will not be sold or shared with third parties for their own marketing purposes.

Opting Out of SMS Messages

You may opt out of receiving SMS messages at any time by replying STOP to any text message from Pete’s Appliances.

After you send “STOP,” you may receive a confirmation message indicating that you have been unsubscribed. You will no longer receive SMS messages from us unless you separately provide consent again.

Help

For assistance with SMS communications, reply HELP to any text message from Pete’s Appliances or contact us through our Contact Us page.

SMS Disclosures

Message and data rates may apply. Message frequency may vary. You can opt out at any time by texting STOP. For assistance, text HELP or contact us through our Website.

DISCLOSURE OF YOUR INFORMATION

We may disclose aggregated information about our users and information that does not identify an individual without restriction.

We may disclose personal information we collect or that you provide:

  • To contractors, service providers, and other third parties who provide services on our behalf and who are required to protect your information.

  • To service providers that help us operate our Website, process transactions, communicate with customers, provide customer support, or conduct business operations.

  • To fulfill the purpose for which you provide the information.

  • With your consent.

  • In connection with a merger, acquisition, sale, restructuring, or other transfer of some or all of our business or assets.

  • When required to comply with a court order, law, legal process, or government request.

  • When we believe disclosure is necessary to protect the rights, property, or safety of Pete’s Appliances, our customers, or others.

  • To prevent fraud, security issues, or other illegal activity.

SMS Information

We do not sell or rent your telephone number or SMS consent information to third parties for their own marketing purposes.

We may share information, including telephone numbers, with service providers that assist us with business operations and SMS communications. These service providers may use the information only as necessary to provide services to us and are expected to protect the information appropriately.

CHOICES ABOUT HOW WE USE AND DISCLOSE YOUR INFORMATION

You may have choices regarding certain uses of your information.

Cookies and Tracking Technologies

You may adjust your browser settings to refuse or limit cookies and similar technologies. Some Website features may not function properly if cookies are disabled.

Marketing Communications

You may opt out of certain marketing communications by following the unsubscribe instructions included in those communications or by contacting us.

SMS Communications

If you have consented to receive SMS messages, you may opt out at any time by replying STOP to an SMS message from Pete’s Appliances.

Opting out of marketing communications does not necessarily prevent us from sending service-related communications that are necessary to fulfill a transaction or provide a service you have requested, where permitted by law.

ACCESSING AND CORRECTING YOUR INFORMATION

You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable law and any legitimate business or legal requirements to retain certain information.

We will take reasonable steps to respond to such requests as required by applicable law.

YOUR CALIFORNIA PRIVACY RIGHTS

California residents may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances and applicable law, California residents may have rights regarding the collection, use, disclosure, and deletion of their personal information.

To exercise applicable privacy rights or ask questions about our privacy practices, please contact us through our Contact Us page.

DATA SECURITY

We have implemented reasonable administrative, technical, and physical safeguards designed to protect personal information from accidental loss and from unauthorized access, use, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We cannot guarantee the absolute security of your information.

THIRD-PARTY WEBSITES

Our Website may contain links to websites operated by third parties. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

CHANGES TO OUR PRIVACY POLICY

We may update this Privacy Policy from time to time.

Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. If we make material changes to the way we handle personal information, we may provide additional notice where required by applicable law.

CONTACT INFORMATION

If you have questions, comments, or requests regarding this Privacy Policy or our privacy practices, please contact Pete’s Appliances through our Contact Us page.

Thank you for visiting Pete’s Appliances.